999aqq Casino — Terms & Conditions of Use

By accessing, registering on, or using the 999aqq Casino platform ("Platform," "Service," "999aqq") at https://999aqq.club or any associated mobile interface, you ("User," "Player," "you") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"), together with the 999aqq Privacy Policy, Responsible Gaming Policy, and any applicable bonus or promotional terms, all of which are incorporated herein by reference.

If you do not agree to any part of this Agreement, you must not access or use the 999aqq platform. Your continued use of the Platform following the publication of any revised terms constitutes your acceptance of those revisions.

To be eligible to create and maintain a 999aqq account, you must satisfy all of the following conditions at the time of registration and throughout the duration of your account:

• You are at least twenty-one (21) years of age;
• You are a natural person (not a corporation, trust, or other legal entity);
• You have full legal capacity to enter into and be bound by this Agreement under Philippine law;
• You are not subject to any PAGCOR self-exclusion order or court-imposed prohibition from gambling;
• You are accessing the Platform from a jurisdiction in which it is lawful for you to do so;
• You are not an employee, contractor, director, or immediate family member of 999aqq Casino or any of its affiliated game providers or payment partners.

999aqq reserves the right to request proof of age and identity at any stage of the account lifecycle. Accounts where age eligibility cannot be confirmed will be suspended pending verification. Any winnings accrued during a period of unverified eligibility may be voided in accordance with PAGCOR compliance requirements.

To access real-money gaming services on 999aqq, you must complete the account registration process by providing accurate, current, and complete information as required. Each individual may register only one (1) account. The creation of multiple accounts by a single individual is strictly prohibited and will result in the suspension of all associated accounts.

You are required to provide, at a minimum, a valid Philippine mobile number, your full legal name as it appears on a government-issued ID, your date of birth, and a secure account password. All information provided must be accurate and must be updated promptly if circumstances change.

Prior to processing any withdrawal, 999aqq is required under its PAGCOR license to complete Know Your Customer (KYC) verification. KYC requires the submission of one or more of the following documents:

• Philippine Statistics Authority (PSA) National ID / PhilSys Card;
• UMID (Unified Multi-Purpose ID) Card;
• Philippine Passport;
• Driver's License issued by the Land Transportation Office (LTO);
• Voter's ID issued by the Commission on Elections (COMELEC).

999aqq may additionally request proof of address, a selfie with the submitted ID, or source-of-funds documentation in cases where transactions exceed thresholds set under Anti-Money Laundering Act (AMLA) regulations. Failure to provide requested documentation within the specified timeframe may result in the suspension of withdrawal privileges until compliance is achieved.

You are solely responsible for maintaining the confidentiality of your login credentials. You must notify 999aqq immediately upon becoming aware of any unauthorized access to your account. 999aqq will not be liable for any losses arising from your failure to keep your credentials secure. Account sharing is prohibited; accounts must be accessed and used exclusively by the registered account holder.

999aqq supports the following Philippine peso deposit and withdrawal channels: GCash, Maya (PayMaya), GrabPay, QR Ph, BPI Online, BDO Online, Metrobank Online, InstaPay, PesoNet, and 7-Eleven CLiQQ. Supported methods and applicable limits are subject to change and will be displayed in the cashier section of the Platform at the time of transaction.

• Minimum deposit: ₱100 for GCash and Maya; channel minimums may vary.
• Deposits are credited to your 999aqq wallet upon confirmation from the payment processor. GCash and Maya deposits are typically instant; bank transfer timelines vary by channel.
• You may only deposit funds from payment methods registered in your own name. Third-party deposits are prohibited.
• 999aqq does not charge fees on standard deposits; however, your payment provider may apply their own transaction charges.

• Withdrawals are processed only to payment accounts verified as belonging to the registered account holder.
• KYC verification must be completed before any withdrawal is processed.
• GCash and Maya withdrawals are typically processed within thirty (30) minutes of approval during operating hours.
• 999aqq reserves the right to conduct enhanced due diligence on withdrawal requests where AMLA obligations require it, which may extend processing timelines.
• Withdrawal requests may be reversed by the player prior to processing, subject to platform processing status.

999aqq Casino offers various promotional incentives to registered players, including welcome bonuses, deposit match bonuses, free spins, reload bonuses, tournament prizes, and loyalty rewards. All promotional offers are subject to their individual terms, which are published on the 999aqq platform at the time the promotion is made available. The following general conditions apply to all 999aqq promotions unless expressly stated otherwise:

• Bonuses are available to players who have completed basic account registration. Certain promotions require completed KYC verification.
• Each player is entitled to claim eligible bonuses once per promotion period unless the promotion expressly states otherwise.
• Bonus funds and winnings derived from bonus funds are subject to wagering requirements before they may be withdrawn. Specific wagering requirements are stated in each promotion's terms.
• Bonus funds must be used within the validity period stated in the promotion. Expired bonuses are forfeited without compensation.
• 999aqq reserves the right to modify, suspend, or withdraw any promotional offer at any time with reasonable notice where practicable.
• Abuse of promotional offers, including through the use of multiple accounts, coordinated group play to extract guaranteed value, or any other form of bonus exploitation, is prohibited and will result in account suspension and forfeiture of all associated balances.

All games available on 999aqq Casino are sourced from certified providers whose Random Number Generator (RNG) systems and game mechanics are independently audited by accredited testing laboratories. Live dealer games are conducted in real-time by trained dealers using physical equipment subject to procedural verification.

Return-to-Player (RTP) percentages for RNG-based games are certified by the relevant testing body and reflect theoretical long-term return rates across a statistically significant number of game rounds. Individual session outcomes may vary materially from published RTP figures. Gambling outcomes are inherently uncertain, and no strategy can guarantee a profit.

In the event of a technical malfunction, game error, or platform outage that materially affects the outcome of a game round, the affected round shall be void and any stakes wagered during the affected period will be returned to the player's account. 999aqq will not be liable for any loss of profits claimed to have arisen from a game malfunction. The determination of malfunction and appropriate remediation is at the sole discretion of 999aqq's technical team, subject to PAGCOR review where required.

The following conduct is strictly prohibited on the 999aqq platform. Engagement in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of account balances, and referral to PAGCOR or appropriate Philippine law enforcement authorities:

• Registering under a false identity or providing false information during KYC;
• Registering or maintaining more than one account;
• Allowing another person to use your account or using another person's account;
• Using automated software, bots, scripts, or artificial intelligence to interact with the Platform without explicit written authorization;
• Exploiting software errors, bugs, or undisclosed vulnerabilities in games or the Platform;
• Engaging in collusion with other players or with Platform employees to gain an unfair advantage;
• Laundering money or facilitating financial transactions associated with criminal activity through the Platform;
• Using stolen, fraudulent, or unauthorized payment instruments to fund your account;
• Interfering with or attempting to interfere with the proper functioning of the Platform or its security systems;
• Accessing the Platform in violation of any applicable law of the Republic of the Philippines.

999aqq Casino is committed to providing a safe and responsible gaming environment for all registered players, in accordance with its PAGCOR license obligations and the broader framework of Philippine responsible gaming policy. The following tools are available to all registered 999aqq players directly from their account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Increases to existing limits are subject to a cooling-off period before taking effect.
• Session Time Reminders: Configure in-session alerts to notify you when you have been logged in for a specified duration.
• Loss Limits: Establish a maximum permitted loss amount per defined period.
• Cooling-Off Period: Temporarily suspend your account for a period of 24 hours, 7 days, 30 days, or 90 days. During a cooling-off period, your account cannot be reactivated.
• Self-Exclusion: Permanently close your account. Permanent self-exclusion is irreversible and takes effect immediately upon request. Funds remaining in the account will be returned to your registered withdrawal method.

If you believe your gambling is becoming a problem, we encourage you to use the responsible gaming tools available in your account and to seek professional support. 999aqq takes problem gambling seriously and cooperates with PAGCOR's responsible gaming initiatives.

999aqq Casino collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms and Conditions. By registering and using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected by 999aqq includes, but is not limited to, your name, contact details, date of birth, government ID information, financial transaction records, device and browser information, and gameplay history. This data is used to operate your account, process transactions, comply with PAGCOR and AMLA regulatory obligations, detect and prevent fraud, and where applicable with your consent, to send promotional communications.

999aqq will not sell your personal data to unaffiliated third parties for their own marketing purposes. Data may be shared with regulatory bodies including PAGCOR, financial institutions processing your transactions, certified game providers, and as required by Philippine law or valid legal process. For full details of how your data is handled, please refer to the 999aqq Privacy Policy.

All content on the 999aqq platform — including but not limited to the 999aqq brand name, logo, game interfaces, promotional materials, software, code, graphics, text, and audiovisual content — is the proprietary intellectual property of 999aqq Casino or its licensors. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial gaming entertainment purposes. You may not copy, reproduce, distribute, transmit, broadcast, display, sell, license, commercially exploit, or otherwise use any content from the 999aqq platform without the prior written consent of 999aqq Casino or the applicable rights holder.

To the fullest extent permitted by applicable Philippine law, 999aqq Casino, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service.

999aqq's total liability to you for any direct damages arising from your use of the Platform shall in no event exceed the total amount deposited by you into your account during the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in this Agreement excludes or limits 999aqq's liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded or limited under Philippine law.

999aqq reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where it reasonably determines that:

• You have violated any provision of these Terms and Conditions;
• You have engaged in fraudulent, deceptive, or illegal activity on or through the Platform;
• Your account poses a regulatory, compliance, or financial risk to 999aqq or its licensed operations;
• You have requested self-exclusion under the Responsible Gaming provisions;
• Your account is subject to a PAGCOR exclusion order or court-issued prohibition;
• Continuation of your account would require 999aqq to breach applicable law or PAGCOR licensing conditions.

Upon termination for cause, 999aqq may withhold any balance in your account pending investigation. If it is determined that the balance represents proceeds of prohibited conduct, the relevant funds may be forfeited in accordance with these Terms, with any residual legitimate balance returned to your verified withdrawal method.

You may request voluntary account closure at any time by contacting 999aqq support through the Platform's live chat. Any outstanding balance at the time of voluntary closure will be returned to your verified withdrawal method within the standard processing timeframe.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the subject matter or formation of this Agreement (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of a dispute between you and 999aqq relating to your use of the Platform or these Terms, you are encouraged to contact 999aqq's support team in the first instance to seek informal resolution. If a dispute cannot be resolved through 999aqq's internal dispute resolution process, either party may refer the matter to PAGCOR's dispute resolution mechanism applicable to licensed operators.

Nothing in this section prevents either party from seeking emergency or interim relief from a competent court in the Philippines where such relief is necessary to prevent irreparable harm.

999aqq Casino reserves the right to amend, update, or replace these Terms and Conditions at any time. Where material changes are made, 999aqq will provide reasonable prior notice by publishing the updated Terms on the Platform and, where practicable, by notifying registered players via their registered contact details.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request account closure as described in Section 12.

It is your responsibility to review these Terms periodically. The date of the most recent update is displayed at the top of this document and in the page header.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the 999aqq platform, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the 999aqq platform interface. This is the fastest way to reach the 999aqq support team for account-related inquiries.
• Email: [email protected] — for formal inquiries, legal correspondence, and responsible gaming requests. Please include your registered mobile number (not your full credentials) in all email correspondence to assist with account identification.

For PAGCOR licensing inquiries or formal regulatory complaints, you may also contact the Philippine Amusement and Gaming Corporation directly. Contact details for PAGCOR are publicly available through official Philippine government channels.